Core Infrastructure Failure

Incident Report for Mozenda

Resolved

This incident has been resolved.

Posted Feb 24, 2024 - 09:04 MST

Update

We are continuing to monitor for any further issues.

Posted Feb 23, 2024 - 19:55 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 23, 2024 - 19:54 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 23, 2024 - 18:09 MST

Investigating

We are investigating the cause and working to get everything back online as quickly as possible.

Posted Feb 23, 2024 - 16:46 MST

This incident affected: Web Console, API, Client Connectivity, Client Updating, Harvesting, Premium Harvesting, Publishing, AWS Publishing, RSS Publishing, Email Notifications, Importing, Exporting, Help Center, Phone System, Caching, Website, and Alpha Web Console.